VegasParadise Casino Privacy Policy
We respect your privacy and are fully committed to protecting your personal data. At Vegas Paradise, we operate this website with transparency, ensuring you always understand how your information is collected, used, and safeguarded. This Privacy Policy explains our data practices in detail and applies to all users of the VegasParadise Casino platform, including those accessing our vegas paradise mobile casino experience and desktop services. Please read this document carefully before using our services.
Who We Are
VegasParadise Casino is operated by ProgressPlay Ltd, a company licensed and regulated under a Curacao sublicence (GLH-OCCHKTW05012020). We have been providing online gaming services since 2012, serving players across international markets through our vegas paradise online casino. For any privacy-related enquiries, you may contact us at customersupport@instantgamesupport.com or submit a complaint to complaints@instantgamesupport.com.
Information We Collect
At Vegas Paradise, we collect several categories of personal data when you register, play games, or interact with our vegasparadise casino services. Our data collection is necessary to provide you with a secure and personalised experience on the vegas paradise casino online platform.
Data You Provide Directly
- Full name, date of birth, and contact details provided during registration
- Payment and financial information submitted when making deposits or withdrawals
- Identity verification documents required under our licensing obligations
- Communications you send to our 24/7 live chat and support email
- Bonus and promotion preferences, including responses to our vegas paradise casino bonus offers
Data We Collect Automatically
- IP address, browser type, and device information when you access VegasParadise Casino
- Gaming activity, session data, and transaction history
- Cookies and tracking technologies used to enhance your experience on our vegas paradise android casino and mobile web platform
- Log data including pages visited, time spent, and interactions with our interface
How We Use Your Information
We use the information we collect to deliver and improve our services across all versions of the Vegas Paradise platform — desktop and mobile. Here at VegasParadise Casino, we are committed to using your data responsibly and only for legitimate purposes.
- To verify your identity and comply with anti-money laundering (AML) regulations
- To process deposits and withdrawals through our supported payment methods
- To administer bonuses, including our welcome bonus and ongoing promotions such as Monday, Wednesday, and Friday rewards
- To personalise your gaming experience across our ~2,500-game library
- To send you relevant communications, including promotional updates related to the vegas paradise casino bonus codes and slot tournaments
- To monitor for responsible gambling indicators and apply appropriate safeguards
- To improve the functionality of our vegasparadise mobile casino experience
- To fulfil our legal obligations under applicable data protection laws
Legal Basis for Processing
Our Vegas Paradise platform processes your personal data on several legal grounds depending on the nature of the activity. We rely on contractual necessity when processing data to fulfil our obligations to you as a registered player. At VegasParadise Casino, we also process data on the basis of legitimate interests, legal compliance, and — where required — your explicit consent. You may withdraw your consent at any time by contacting our support team.
Sharing Your Data
We do not sell your personal information to third parties. However, we may share your data with carefully selected partners in limited circumstances. Our Vegas Paradise operations involve working with trusted third parties, including:
- Game providers such as Microgaming, NetEnt, Playtech, Evolution, Pragmatic Play, and approximately 78 software partners who power our casino library
- Payment processors enabling transactions via Visa, Mastercard, Apple Pay, MuchBetter, Paysafecard, Payz, Neosurf, and BitBay Pay
- Identity verification and KYC service providers
- Regulatory and law enforcement authorities when we are legally obligated to do so
- Fraud prevention and security services that help us maintain a safe vegas paradise casino environment
We at VegasParadise Casino require all third parties to respect your data security and to process your personal information only in accordance with applicable laws and our contractual instructions.
Cookies and Tracking Technologies
Our vegasparadise casino uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and deliver relevant content. When you access Vegas Paradise on any device — including via the vegas paradise casino app or mobile web — cookies may be placed on your device. You can manage cookie preferences through your browser settings, although disabling certain cookies may affect functionality.
Data Retention
We retain your personal data for as long as your account remains active and for a period thereafter as required by our regulatory and legal obligations. At VegasParadise Casino, we follow strict data minimisation principles — we do not keep your information longer than necessary. In most cases, transaction and account records are retained for a minimum of five years following account closure, in line with anti-money laundering legislation.
Your Rights
As a user of our Vegas Paradise services, you have the following rights with respect to your personal data:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your data, subject to legal retention requirements
- The right to object to certain types of processing, including direct marketing
- The right to data portability in a commonly used, machine-readable format
- The right to withdraw consent where processing is based on your consent
To exercise any of these rights, please contact our VegasParadise Casino support team via live chat (available 24/7) or by emailing customersupport@instantgamesupport.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Data Security
We take the security of your personal information seriously. At Vegas Paradise, we implement industry-standard technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our VegasParadise Casino infrastructure uses SSL encryption and secure payment gateways to safeguard all financial and personal transactions across our platform.
Restricted Territories
Our Vegas Paradise online casino does not accept players from certain jurisdictions, including the United Kingdom, the United States of America, France, and other regulated or restricted markets. If you access our vegasparadise casino from a restricted territory, you do so at your own risk and we are unable to provide you with our services in those regions.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. We encourage you to review this page periodically. Continued use of VegasParadise Casino following any updates constitutes your acceptance of the revised policy. If we make material changes, we will notify you through our platform or via the contact details associated with your account.
Contact Us
If you have any questions or concerns about how we handle your personal data at Vegas Paradise, please do not hesitate to reach out. Our dedicated support team is available 24/7 via live chat on our website, and you can also contact us at customersupport@instantgamesupport.com. For formal complaints relating to data privacy, please write to complaints@instantgamesupport.com. We are committed to resolving all enquiries promptly and transparently.
Content updated: July 13, 2026